Terms of Service
Rules and expectations for using Hidden Stay to browse rooms and complete bookings.
At a glance
Bookings & slots
Availability, pricing, and time slots are shown as accurately as we can keep them confirmation depends on successful payment where required.
Payments
Charges are processed through our payment partner. You agree to pay the amount shown at checkout for the booking you confirm.
Fair use
Use the service honestly and lawfully. We may refuse service or cancel bookings that violate these terms or create risk for others.
Agreement to these terms
By accessing or using Hidden Stay's website and booking services, you agree to these Terms of Service and our Privacy Policy. If you do not agree, do not use the service.
Eligibility & use
You must be able to enter into a binding contract in your jurisdiction to make a booking. You agree to provide accurate information and to use the service only for lawful purposes.
Bookings & pricing
A booking request becomes a confirmed reservation only after any required steps shown in the checkout flow are completed successfully (including payment where applicable). Displayed prices, fees, and availability are subject to change until confirmed.
Cancellations & changes
Cancellation and refund rules depend on the policies we publish at the time of booking and any applicable law. Define your real cancellation windows and fees in your final terms.
Disclaimers & limitation of liability
To the maximum extent permitted by law, Hidden Stayprovides the service "as is" and limits liability for indirect or consequential damages except where such limitations are not allowed. Your final terms should reflect your jurisdiction and business model.
Changes to these terms
We may update these terms from time to time. Continued use of the service after changes become effective constitutes acceptance of the revised terms, where permitted by law.
Need clarification on bookings, payments, or these terms? We're happy to help.
Contact us